Track work items created as part of a journey

Journeys provide a view of all the work that needs to happen to complete a specific process, and the relationships between all that work across specific teams and projects.

Once a journey type is triggered, a work item will be created. This will be based on what request type you selected as the journey parent, and will become your source of truth where all other work items will be linked. This includes all work items created in other projects.

You can check whether a journey has run successfully by viewing the journey parent work item’s internal comments. Each execution will be captured here, including every work item that a journey creates. This is to help you track, monitor and troubleshoot the entire execution of a journey.